Welcome to Huntsman Optics’ RMA Application page.
We use skilled Technicians for warranty assessments, repairs, and calibrations in our National Service Centre. For warranty assessment, repair, or calibration, completing an RMA form is essential.
Please fill out all sections of the RMA Form and click Submit to lodge your request. We aim to respond within 48 hours on business days with return authorization, including an RMA number for tracking, a form to sign, and the return shipping address. Ensure the signed RMA form is included in your return package.
How to Claim Warranty or Return for Repair/Calibration
1. Start your RMA application by clicking the Apply Now button. Have your package dimensions ready.
2. Complete all information on the RMA form and click Submit.
3. An acknowledgement of your submission will be sent automatically.
4. Within 48 hours on business days, we’ll email you the RMA form to print and sign, along with a shipping label for goods collection.
5. Prepare your return package with the signed RMA form and shipping label attached.
6. Use the RMA number on the form for tracking purposes.